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Shipping & Returns


Currently we are only able to accept online orders to shipping addresses within the United States, and do not ship internationally. To ensure the secure delivery of your order, Generales & Generales does not ship orders to P.O. Boxes. 



Articles are accepted for store credit or exchange if returned in original condition within 30 days, accompanied by a sales receipt. Items for exchange may be mailed back and we will issue a store credit or simply stop by our store for a quick exchange. Gift receipts are nonrefundable. 


Returns may be sent via shipping method to:

Generales & Generales

10141 Riverside Drive

Toluca Lake, CA 91602

If you have any questions, please contact Generales & Generales at (818) 763- 9768. We will be available Tuesday - Friday 10:00AM - 05:30PM and Saturday 10:00AM - 05:00PM.